Terms & Conditions

Please read these terms and conditions before placing an order.

All sales are sold as seen.

Please read these terms and conditions before placing an order.All sales are sold as seen.Welcome to the terms and conditions for use of the Dewan Group of Services website and linked Facebook page. These terms and conditions apply to all transactions undertaken through this website and linked Facebook page are governed by Pakistan law and any legal actions arising out of such transactions shall be subject to the Pakistan legal process under the jurisdiction of the Pakistan courts. Please ensure that you have fully read the terms and conditions of using this website and are agreeable to be bound by same before you place an order.If you have any questions relating to these terms and conditions please either call us between 9.00 am to 5.30 pm Monday to Friday. +92 300 6222097

DEFINITIONS

"Conditions" means these terms and conditions; "Online Sales" means sales conducted through the Website and linked Facebook page ; "Product" means a product displayed for sale on the Website and linked Facebook page ; FB means facebook "Product Description" means that part of the Website and linked Facebook page where certain terms and conditions in respect of the individual Product are provided; "Users" means the users of the Website collectively; "We/us" means Dewan Group" Website" means the website and FB located at Dewan Group of Services or any subsequent URL which may replace it; "PAKISTAN" means ISLAMIC REPUBLIC OF PAKISTAN, "You" means a user of the Website & FB. This web site is owned and operated by Dewan Group of Services and contains material, which is derived in whole or in part by Dewan Group, its partners, suppliers and manufacturers. The following are terms of a legal agreement between you and Dewan Group of Services. By accessing, browsing and/or using this site, you acknowledge that you have, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this site.

USE OF THE WEBSITE & FACEBOOK ACCESS

We will provide you with access to the Website and Facebook page the Online Sales in accordance with the Conditions.

PRIVACY POLICY

We are committed to protecting your personal privacy and, in accordance with Pakistan Data Protection law, we uphold strict security procedures for the storage of your personal information. When you place an order we collect your name, e-mail address, mailing address and phone number. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns which enables us to improve the service we provide. This information is used to process orders and to provide a more personal shopping experience. We will not use your personal information for any other purpose except to notify you of our special offers if you have asked for this. If you would prefer not to receive e-mails alerting you of special offers, product announcements and other news, just let us know.

When Ordering

When you place an order from Dewan Group Website or FB, we require your name, home address, delivery address (if different), e-mail address, so we can process and deliver your order. We also ask for your telephone number so that we can contact you urgently if there is a problem with your order. The information collected on the order form is not shared with any group or organization outside Our website.

What are "cookies"? Why do we use them?

Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser.

User's consent

When you shop on our website, you agree to let us collect and use information as specified in the privacy policy. If the privacy policy is changed, the changes will be posted on this page, so you'll be aware of what information we collect, how we put it to use and under what circumstances we will disclose it.

INDEMNITY

You agree fully to indemnify us and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website or FB page.

OUR RIGHTS

We reserve the right to:Modify or withdraw, temporarily or permanently, the Website or Facebook page (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website or FB; and/or Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

THIRD PARTY LINKS

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

ORDERS

All orders are subject to acceptance in accordance with our Order Acceptance Policy and availability. If the Product you have ordered is not available from stock you have the option either to wait until the item is available from stock (back order) or to cancel your order in accordance with our Cancellation Policy. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website or Facebook page..

ORDER ACCEPTANCE POLICY

The contract between you and us will be completed on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with our Cancellation Policy. The sale contract is therefore completed in English. We reserve the right to reject any offer to purchase by you at any time.

DESCRIPTION OF PRODUCTS

Each Product purchased is sold subject to its Product Description which sets out additional specific terms and conditions related to that Product including, without limitation terms and conditions concerning estimated delivery times and warranty. All details, descriptions and prices of Products appearing on the Website and Facebook page are correct at the time when the relevant information was inputted. Although we aim to keep the Website & FB as up to date as possible, the information including Product Descriptions appearing on the Website & FB page at a particular time may not always reflect the position exactly at the moment you place an order.

PAYMENT

All prices are inclusive of Value Added Tax (VAT) at the current rates and are correct at the time of entering information. The total cost of your order is the price of the Products ordered (plus any shipping charges). You will receive an electronic confirmation of our receipt of your order via e-mail. Payment can be made by any of the specified Payment Options. The price for the Products shall be the price quoted on the Web Site and FB on the date of acceptance of the order by the supplier.

PAYMENT OPTIONS

Dewan Group of Services offers the following variety of payment methods:,

TT, Bank Transfer, Western union, Moneygram, Ria, (Note) paypal not available in Pakistan.

DELIVERY

We can deliver goods to destinations within the Pakistan and overseas. We aim to deliver goods to destinations in the Pakistan within 5 days in most circumstances. Specific delivery times are dependent on the method selected within our site. Special order items may take longer. We will make every effort to deliver within the time stated on our website & FB but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by telephone or email.

REFUSAL OF TRANSACTION

We reserve the right to withdraw any Products from the Website & FB page at any time and/or remove, screen or edit any materials or content on the Website & Fb. We may refuse to process a transaction for any reason or refuse service to anyone at any time in our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from the Website or FB page whether or not that Product has been sold; removing, screening or editing any materials or content on the Website or FB; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. By making an offer to buy a Product, you specifically authorize us to transmit information (including any updated information) or to obtain information about you from third parties from time to time.

USE OF PRODUCTS

If We provide You with information about the use for which the products are designed and about any conditions necessary to ensure that the Products will be safe then You shall use the products accordingly, and We shall not be liable for any consequence that arises as a result of You not using the products accordingly.

WARNING

You must carefully follow all the directions and guidelines supplied with the Product before you use it. We will try to place proper warnings and product interactions throughout this web site & FB, but inevitably we will fail to cover all subject matter.

GENERAL INTELLECTUAL PROPERTY AND RIGHT TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website & FB shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us or our licensors. You acknowledge and agree that the material and content contained within the Website & FB is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

WARRANTY

Subject to the conditions set out we warrant that all Products are SOLD AS SEEN.

COMPLIANCE WITH LAWS

The Website & FB may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website & FB and any transactions conducted on or through the Website or FB.

LIMITATION OF LIABILITY

While we will use reasonable endeavors to verify the accuracy of any information we place on the Website or FB, we make no warranties, whether express or implied in relation to its accuracy. The Website OR FB is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website or FB, or any transaction that may be conducted on or through the Website or FB including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the Website or FB will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website or FB.To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. Notwithstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under Pakistan law. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website or FB and any information provided to or taken from the Website or FB by you.We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect or consequential losses; in any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

SEVERANCE

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. WAIVER No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.